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Contact Details
- +1 (604) 780-5801
- info@iconicapparelhouse.com
- 1593 East Kent Ave N, Vancouver, BC V5P 4Y7, Canada
- Plot No. 42 Building No: 2 Block : B Ward No: 53, Noyanagar, Turag, Dhaka-1711
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ICONIC FAQs
Feel free to reach out to us.
The minimum order quantities for a project start from 300 pieces per order.
For each design, the minimum order quantity has to be 80-100 pieces per colour.
You can order a maximum of 3 designs within the 300 pieces, limited to 1 colour per design.
You can choose up to 4 sizes within the 80-100 pieces.
You will need to add 20 pieces per size for non-swimwear designs and 50 pieces per size for swimwear designs if you require additional sizes.
For custom hardware, fabrics, trims, notions, dyeing, printing, embroidery, different MOQs may apply. Please kindly enquire for more details.
From design to delivery, the whole process usually takes about three months.
It depends on the samples.
We have a library full of cotton, polyester, rayon, viscose, denim, georgette, lace and many others. As part of the services for a custom order, we offer to source the fabrics should you have a particular fabric in mind that is not available in our library.
- Once you sent us your design details with your fabric reference for each design, our sourcing team will take 5-7 days to source suitable fabric options and send the physical copies to you*.
- *Kindly note that 5-7 days of sourcing does not include shipping
- For shipping rates, please kindly get in touch with us for a custom quote.
we offer the possibility to have your customized hardware, tapes, labels, tags, garment accessories and packaging to create a fully branded product.
- We require all approved samples to be sent back to our factory to strictly follow the approved samples and prevent any miscommunication.
- The customers will bear the cost of shipping the samples.
- 50% of the garment sample charges can be rebated towards the bulk order costs once the bulk order is placed.
- Sample charges can only be rebated in total if more than 500 pieces are ordered for the design.
- There is no refund for print, dye, embroidery unless more than 800 pieces / 800 meters of the sampled design in the sampled color is ordered.
- *Rebates for sample charges will be credited to the invoice for the production balance.
- We provide both air and sea freight services via our various shipping partners.
- However, as sea freight charged on a CBM (cubic meter) basis, it might be advisable to use airfreight for quantities smaller than 3000 units as it is more cost and time-efficient.
- Customs taxes and duties might be charged on shipments going to your destination*.
- *Custom Taxes & Duties – Please note that the customer will be required to bear the cost of these taxes and duties.
- All shipments handled by Iconic Apparel House will have their export permits and custom documentation done, and these charges are included in the shipping charges.
- If you wish to make your shipping arrangements, please note that Iconic Apparel House will base the order on a FOB (Free on board) basis, and Iconic Apparel House shall not be responsible for the export clearance of the goods to your destination.
We ship to most locations in the world. For shipping rates, please kindly get in touch with us for a custom quote.
We accept payment via cash, local bank transfer*, credit cards (Visa, MasterCard & American Express) and Paypal*LC ,TT FOB
- Sample stage -100% upfront for courier, sourcing and sample costs.
- Resample stage – 25% down payment before starting on resamples
- Down payment for bulk production – After samples are approved, we require a 50% payment to start bulk production.
- The balance payment for bulk production – After bulk production is completed, we will require the balance of 50% + shipping charges to be paid.
*Rebates for sample charges will be credited to the balance invoice